Shipping Policy

Thank you for shopping at thekitchenville.com. Below are the terms and conditions that constitute our Shipping Policy.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

After your order is processed, you will receive a shipping confirmation email with tracking information.

During high-volume periods or holidays, processing times may be slightly delayed.

Shipping Time

Estimated delivery times:

• United States: 2–10 business days

Shipping times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow 24–48 hours for tracking information to update.

Delayed or Lost Packages

thekitchenville.com is not responsible for delays caused by shipping carriers, weather conditions, customs, or other factors outside our control.

If your package appears lost, please contact us and we will assist you in contacting the carrier.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned to us, you may be responsible for additional shipping charges to resend the order.

Damaged Items During Shipping

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number

• Photos of the damaged item

• Photos of the packaging

We will review your request and arrange a replacement or refund if applicable.

International Shipping

We do not offer international shipping for now.

Contact Us

If you have any questions about shipping, please contact us:

Email: info@thekitchenville.com
Website: https://thekitchenville.com